Job Information
Citigroup In-House Creative Agency Account & Project Management Lead in New York, New York
Citi’s US in-house creative agency is looking for an Account & Project Management Lead to oversee a team of Project Managers who manage the development of high-volume digital and print marketing assets.
This position requires a proven record of success in leading Project Managers and managing high priority creative copy and design initiatives, preferably in an agency environment.
The key characteristics for this position are:
Dedicated leader – Motivating and driving Project Managers to implement a consistent and unified experience across marketing deliverables and lines of business
Client advocate – Taking consultative approach to build and maintain strong relationships with project stakeholders and senior leadership
Strategic visionary – Seeing beyond explicit assignments; identifying broader opportunities to enhance client deliverables and internal processes
Collaborative partner – Partnering with stakeholders and execution partners to equip the team with best practices and manage client needs and expectations
Creative problem-solver – Using established process, controls and judgment to navigate project pilots and escalations
Continuous learner / Influencer – Promoting continued education to the team, introducing fresh ideas and providing mentorship to help retain and grow in-house talent
Key Responsibilities:
The primary responsibility of the in-house agency is to provide their partners with innovative and dynamic assets that adhere to brand guidelines, the client's central messaging and ADA compliance.
The Account & Project Management Lead is specifically responsible for:
Leading a team Project Mangers; influencing the efficiency and quality of work and advocating for the agency / client relationships
Managing multi-dependency, high priority projects and new process / scope pilots
Collaborating with cross-functional leadership to manage client experience and expectations; ensuring projects align with business needs
Presenting to senior leadership; clearly explaining strategy and impact of the team’s involvement
Participating in project kickoff meetings, performing internal reviews and joining client presentation calls to lead the team in delivering high quality assets
Demonstrating Citi’s purpose of making every client’s progress our passion
Qualifications:
Bachelor’s degree in Business, Marketing, Mass Communication/Advertising or related field
PgMP or PMP certification highly preferred
8+ years in project and account management, and supervisory experience
Agency experience (in-house agency experience is a plus)
Demonstrated cross-functional and collaborative work style to partner effectively with various levels within organization
Experience developing project plan, scope and timeline
Identify gaps in project plans and educate Project Managers on resolutions
Comfortable in ambiguous situations, self-starter and self-learner
Strong presentation skills and the ability to clearly and effectively discuss projects
Successful experience partnering with internal clients and senior leaders
Multi-tasking and organization skills with ability to create and manage a process calendar
Ability to successfully collaborate with local and remote team members
Attention to detail with emphasis on accuracy and quality
Demonstrates a flexible approach and resilience to setbacks
Strategic thinking with the ability to untangle complex issues
Hiring Locations:
New York, NY
Jacksonville, FL
Charlotte, NC
Irving, TX
Wilmington, DE
O’Fallon, MO
Atlanta, GA
Schaumberg, IL
Job Family Group:
Marketing
Job Family:
Communication & Creative Services
Time Type:
Full time
Primary Location:
14000 CITI CARDS WAY BUILDING C JACKSONVILLE
Primary Location Full Time Salary Range:
$129,840.00 - $194,760.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
May 14, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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